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Privacy Policy

Safeguarding animal identity and community trust.

Effective: July 2026
DPDP Aligned
Verified
Contents
Title 1. Introduction 2. Principles 3. Applicability 4. Information Collected 5. Purpose of Collection 6. Biometric Policy 7. AI Usage Policy 8. How We Use Info 9. Sharing Policy 10. Consent Sharing 11. Data Ownership 12. Data Security 13. Blockchain Records 14. Data Retention 15. Your Rights 16. DPDP Compliance 17. Children's Privacy 18. Cookies & Analytics 19. Intl Data Transfers 20. Research & Anonymized 21. Marketing updates 22. Policy Updates 23. Contact Us

PRIVACY POLICY

Platform: SapiensPashu™ Platform

Effective Date: 01/07/2026

Last Updated: 01/07/2026

1. INTRODUCTION

SapiensPashu™ ("SapiensPashu", "we", "our", "us") is an AI-powered livestock biometric, health management, welfare, and blockchain-enabled digital ecosystem owned and operated by SapiensVet Pvt. Ltd.

This Privacy Policy explains how we collect, use, process, store, share, and protect information when users access or use our mobile applications, websites, dashboards, APIs, software systems, and related services (collectively referred to as the "Platform").

SapiensPashu is committed to safeguarding privacy while building a trusted and transparent livestock ecosystem.

This Privacy Policy should be read together with our Terms & Conditions and any additional consent forms or stakeholder agreements.

2. OUR PRIVACY PRINCIPLES

We are guided by the following principles:

  • Privacy by Design
  • Data Minimization
  • Purpose Limitation
  • Transparency
  • User Control
  • Security by Default
  • Consent-Based Sharing
  • Responsible AI Usage
  • Compliance with Applicable Laws

3. WHO THIS POLICY APPLIES TO

This Privacy Policy applies to:

  • Farmers
  • Dairy Farms
  • Goshalas
  • Tabelas
  • Veterinarians
  • Insurance Companies
  • Government & Animal Husbandry Departments
  • Dairy Cooperatives
  • Collection Centers
  • Ecosystem Partners
  • Authorized Representatives

4. INFORMATION WE COLLECT

We collect only the information necessary to operate the Platform.

A. User Information

This may include:

  • Name
  • Mobile number
  • Email address
  • Address
  • Village, Taluka, District, State
  • Profile photograph (optional)
  • Language preference

B. Livestock Information

This may include:

  • Animal photographs
  • Species
  • Breed
  • Age
  • Gender
  • Colour and markings
  • Identification records
  • Reproductive status
  • Lactation status

C. Health Information

This may include:

  • Vaccination records
  • Deworming records
  • Disease history
  • Treatments
  • Prescriptions
  • Diagnostic reports
  • Surgical history
  • Reproductive records

D. Dairy Productivity Information

This may include:

  • Milk quantity
  • Fat percentage
  • SNF percentage
  • Milk income
  • Milk collection records
  • Productivity trends

E. Insurance Information

This may include:

  • Policy details
  • Insurance history
  • Claim records
  • Renewal information

F. Government Scheme Information

This may include:

  • Beneficiary details
  • Scheme participation
  • Verification records

G. Device & Technical Information

This may include:

  • Device type
  • Operating system
  • Device identifiers
  • IP address
  • Browser information
  • Crash logs
  • Usage analytics

5. WHY WE COLLECT THIS INFORMATION

We collect information to:

  • Create livestock digital identities
  • Maintain health records
  • Enable biometric identification
  • Provide reminders and alerts
  • Support breeding management
  • Generate analytics
  • Support insurance workflows
  • Support government programs
  • Improve user experience
  • Improve AI models
  • Secure the Platform

6. BIOMETRIC DATA POLICY

SapiensPashu may use photographs of livestock to generate biometric identifiers.

Biometric processing is used solely for:

  • Identification assistance
  • Duplicate prevention
  • Record continuity

Biometric data:

  • Is not sold
  • Is not publicly displayed
  • Is not used for unrelated purposes

Biometric identification is an assistive technology and is not intended to serve as legal proof of ownership.

7. AI USAGE POLICY

The Platform may use Artificial Intelligence to generate:

  • Alerts
  • Recommendations
  • Productivity insights
  • Risk indicators
  • Predictive analytics

AI outputs are assistive only. They do not constitute:

  • Veterinary advice
  • Insurance advice
  • Government approvals
  • Financial advice
  • Legal advice

8. HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Operate the Platform
  • Authenticate users
  • Generate notifications
  • Maintain records
  • Provide dashboards
  • Improve services
  • Develop AI models
  • Conduct analytics
  • Prevent fraud
  • Ensure security
  • Comply with laws

9. HOW WE SHARE INFORMATION

We do not sell personal data. Information may be shared only with authorized stakeholders when necessary.

This may include:

  • Veterinarians: For continuity of care.
  • Insurance Companies: For verification and claim processing.
  • Government Departments: For authorized program implementation.
  • Ecosystem Partners: For integrated services.
  • Technology Vendors: For hosting and platform operations.
  • Law Enforcement: When legally required.

10. CONSENT-BASED DATA SHARING

We obtain consent, where required, before sharing information.

Users can:

  • Grant consent
  • Withdraw consent
  • Modify permissions

Certain services may become unavailable if consent is withdrawn.

11. DATA OWNERSHIP

Data ownership remains with the originating stakeholder.

Stakeholder Ownership
Farmers Livestock & farm data
Veterinarians Clinical entries authored by them
Insurance Companies Insurance records
Government Departments Government program data
SapiensPashu Technology infrastructure only

12. DATA SECURITY

We implement reasonable security safeguards, including:

  • Encryption in transit
  • Encryption at rest
  • Role-based access
  • Multi-layer authentication
  • Access monitoring
  • Backup systems
  • Security audits
  • Disaster recovery mechanisms

No digital system can guarantee absolute security.

13. BLOCKCHAIN RECORDS

Certain records may be blockchain-backed. Blockchain is used to improve:

  • Traceability
  • Transparency
  • Auditability

Blockchain does not independently verify the truthfulness of information entered by users.

14. DATA RETENTION

We retain data only as long as necessary to:

  • Operate the Platform
  • Comply with legal obligations
  • Resolve disputes
  • Maintain system integrity

Data retention periods may vary depending on stakeholder type and legal requirements.

15. YOUR RIGHTS

Subject to applicable laws, users may:

  • Access Data: Review their information.
  • Correct Data: Update inaccurate information.
  • Delete Data: Request deletion of certain information.
  • Withdraw Consent: Withdraw previously granted permissions.
  • Export Data: Obtain a copy of available data.
  • Restrict Processing: Limit certain data processing activities.
  • Lodge Grievances: File complaints regarding privacy.

16. DIGITAL PERSONAL DATA PROTECTION ACT (DPDP) COMPLIANCE

SapiensPashu processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).

We follow:

  • Consent management
  • Purpose limitation
  • Data minimization
  • Security safeguards
  • User rights management

17. CHILDREN'S PRIVACY

Users must be at least 18 years old. Minors may only access the Platform through authorized guardians or institutions.

18. COOKIES & ANALYTICS

We may use cookies, analytics tools, and device identifiers. These help improve:

  • Performance
  • Security
  • User experience

Users may disable cookies, although some services may be affected.

19. INTERNATIONAL DATA TRANSFERS

Data may be processed outside India where necessary for cloud infrastructure or technical operations. Appropriate safeguards will be implemented.

20. RESEARCH & ANONYMIZED DATA

SapiensPashu may use anonymized and aggregated data for:

  • Research
  • Public health studies
  • Disease surveillance
  • Product improvements
  • AI model enhancement

Such information will not identify individual users.

21. MARKETING COMMUNICATIONS

We may send notifications, service updates, and product announcements. Users may opt out of non-essential communications.

22. POLICY UPDATES

We may periodically update this Privacy Policy. Users will be notified of material changes. Continued use of the Platform constitutes acceptance of revised policies.

23. CONTACT US

SapiensPashu™
A Brand of SapiensVet Pvt. Ltd.

🌐 Website: www.sapienspashu.com

📧 Email: info@sapienspashu.com

📍 Maharashtra, India

PRIVACY COMMITMENT

SapiensPashu™ is built on trust, transparency, and responsible innovation. We do not sell user data and are committed to protecting the privacy of farmers, veterinarians, insurers, governments, and every stakeholder who contributes to a healthier and more sustainable future for every pashu.

SAPIENSPASHU
A Brand of SapiensVet Pvt. Ltd.
India's First AI-Powered Sustainable Livestock Biometric, Welfare, Health Management & Blockchain Ecosystem.
ISO 9001:2015 Certified
ISO 9001:2015
ISO 27001:2022 Certified
ISO 27001:2022

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